Faster while service is running
Change a topping, redirect a driver, or report a problem on the spot
The kitchen line, +1-212-555-0954, is answered during all open hours. Bring the address and, if you have it, the ticket time printed on the box. That number is what lets the kitchen find the driver on the route rather than describe what should have happened.
If the phone is busy, leave a short voicemail with the delivery address and the ticket time. Voicemail is checked between service windows, so calling twice is rarely needed.